Refund Policy


All returns must be postmarked within thirty (30) days of the purchase date.

All returned items must be in new and unused condition,
with all original tags and labels attached.


To return an item, please email customer service at: Online Concepts Customer Support
to obtain a Return Merchandise Authorization (RMA) number.
After receiving a RMA number, place the item securely in its original packaging,
and mail us to send instructions about the return.

Please note, you will be responsible for all return shipping charges.
We strongly recommend that you use a trackable method to mail your return.


After receiving your return and inspecting the condition of your item,
we will process your return.

Please allow at least thirty (30) days from the receipt of your item to process your return.
Refunds may take 1­2 billing cycles to appear on your credit card statement,
depending on your credit card company.


If you have any questions concerning our return policy,
please contact us at: Customer Support

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or due to business interruption) arising out of the use or inability
to use the materials on Online Concepts LLC website, even if Online Concepts LLC
or a Online Concepts LLC authorized representative has been notified orally
or in writing of the possibility of such damage.

Because some jurisdictions do not allow limitations on implied warranties,
or limitations of liability for consequential or incidental damages,
these limitations may not apply to you.
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typographical, or photographic errors.

Online Concepts LLC does not warrant that any of the materials
on its website are accurate, complete or current.

Online Concepts LLC may make changes to the materials contained
on its website at any time without notice.

However Online Concepts LLC does not make any commitment to update the materials.
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and is not responsible for the contents of any such linked site.

The inclusion of any link does not imply endorsement by Online Concepts LLC of the site.
Use of any such linked website is at the user’s own risk.
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